Admin-Help: Google Drive - You need access error
This is the error you see in a Files Block (see 'You Need Access image below')
When this message appears within your files block (see 'You Need Access' image - above), it means the file linked within the block has incorrect permissions that need to be changed for the block to work properly.
Follow these steps to fix the problem:
- Go to Google drive for your school district and find the file in question.
- Once you've found the file, right-click on it. You should see the following:
- The file is located on the top, '2022 Summer & 2022-2024 Back to School'
- Look for the 'Share' and look at the 'Share' settings, select it. You'll probably see this:
- 'Restricted' means it is restricted and will not show on your website. The is the cause of the problem.
- To fix the problem you need to change the Share setting.
- Change the setting to 'Anyone with the link'.
- Copy the link for your Grid block.
- Go to your Website and find the block with the error. Select the edit icon.
- Paste new 'shared' link here.
- Select save. The file should show up now. If you see the file and not the error congratulations you fixed it! Well done.
*If this doesn't fix your problem please reach out to SchoolBlocks support.